Consumer behavior is constantly changing. The more technological developments happen, the more ways customers get to interact with retailers. Customers are always right, they don’t just want to buy a product, they want to experience it. So, what is customer experience & how do we manage it? So, What is customer experience management? Customer Experience […]
Category Archives: AI
From SIRI to detecting diseases like COVID19, AI is the future Running robots, bionic limbs, self-driving cars are now the reality and are not a movie trailer. Unbelievable things become reality every day. Most of the scientific advances of the past years, in spite of being versatile, have one thing in common – artificial intelligence. […]
Digital signage is now a familiar sight in the new marketing strategies. From displaying menus at a restaurant to offering directions to a shop, digital signage feeds audiences with information that is more engaging. But how big this animal can become? Can smart signage take on a role to a user-specific personalized message and act […]
Artificial intelligence and Machine Learning is making its way into the retail industry. CPG and Retail companies have now a huge opportunity to grow. However, many leaders have been struggling while others are thrilled about AI. Less knowledge leads to fewer customers. It’s all about giving the customer a great experience. Retail owners have to […]
What is Robotic Process Automation (RPA)? Robotic process automation (RPA) may be explained as using software with artificial intelligence (AI) and machine learning capabilities to handle high-volume; manual tasks. Most of these tasks require the worker to raise queries, perform calculations and take care of maintenance activities. RPA technology, often referred to as a software […]