Information Security Management System (ISMS) - ISO/IEC 27001:2022

In today's digital world, technological advancements occur at an unprecedented pace. While these innovations bring numerous opportunities, they also introduce new cyber threats and information security risks. To safeguard its information assets, maintain business continuity, and meet customer and regulatory requirements, aQb Solutions Pvt. Ltd. has established, implemented, and continually improved an Information Security Management System (ISMS) in accordance with ISO/IEC 27001:2022.

Based on the organization's risk assessment process and business requirements, applicable controls from Annex A of ISO/IEC 27001:2022 have been implemented. The implementation of these controls is categorized into four key themes: Organizational Controls, People Controls, Physical Controls, and Technological Controls.

1. Organizational Controls

aQb Solutions Pvt. Ltd. has established a comprehensive framework of information security policies, procedures, and governance mechanisms to ensure effective management of information security risks.

Information security policies are reviewed periodically and updated whenever significant changes occur in the business environment, technology landscape, legal requirements, or identified risks. Management conducts regular reviews of the ISMS to ensure its continued suitability, adequacy, and effectiveness.

Roles and responsibilities related to information security have been clearly defined and communicated across the organization. Risk assessments are conducted regularly to identify threats and vulnerabilities, and appropriate controls are implemented to mitigate risks. Security requirements are also incorporated into supplier and third-party relationships through confidentiality agreements and contractual obligations.

Incident management procedures are established to ensure timely reporting, investigation, response, and resolution of information security events. Business continuity and disaster recovery considerations are integrated into organizational planning to ensure resilience and continuity of critical services.

2. People Controls

People play a critical role in maintaining information security. Therefore, aQb ensures that all employees, contractors, and relevant third parties understand their responsibilities regarding information security.

Background verification is conducted where applicable before employment. Employees receive information security awareness training during induction and periodic refresher training thereafter. Regular awareness programs, communications, and updates are conducted to strengthen the security culture within the organization.

Employees are required to comply with organizational policies, including confidentiality and acceptable use requirements. Access rights are granted based on business needs and revoked promptly upon termination or change of role. Disciplinary procedures are defined for violations of information security policies.

Personnel are trained to recognize and report information security incidents, ensuring a timely and coordinated response whenever an incident occurs.

3. Physical Controls

Physical security measures have been implemented to protect information, systems, and supporting infrastructure from unauthorized access, damage, theft, or disruption.

Access to office premises is restricted through biometric authentication and controlled entry mechanisms. Visitors, suppliers, and contractors are required to sign visitor logs and, where applicable, Non-Disclosure Agreements (NDAs) before being granted access to secure areas.

Company assets such as laptops, desktops, servers, and storage devices are inventoried and monitored. Removal of company equipment, information, or software from the premises is controlled and authorized only when necessary. Clean desk and clear screen practices are encouraged to minimize the risk of unauthorized information disclosure.

Environmental safeguards are maintained to protect equipment and facilities from potential hazards such as power failures, fire, or other environmental threats.

4. Technological Controls

aQb Solutions Pvt. Ltd. utilizes various technological controls to protect information assets and systems against cyber threats and unauthorized access.

Access to systems and applications is controlled through user authentication mechanisms, password management practices, and role-based access controls. User privileges are reviewed periodically to ensure access remains appropriate.

Endpoint devices are protected through anti-malware solutions, firewalls, and security monitoring mechanisms. Software installations are controlled and subject to approval by authorized personnel. Systems are regularly updated and patched to address security vulnerabilities.

Data protection measures, including encryption and secure handling of sensitive information, are implemented where appropriate. Network infrastructure is secured through firewalls and controlled network access. Secure communication channels are used for the transfer of business information both internally and externally.

Security logging, monitoring, backup management, and vulnerability management processes are implemented to support the detection, prevention, and recovery from security incidents. Critical business applications are reviewed and tested whenever significant changes occur to ensure that security and operational requirements continue to be met.

Commitment to Continual Improvement

aQb Solutions Pvt. Ltd. is committed to maintaining and continually improving its Information Security Management System. Through regular risk assessments, internal audits, management reviews, employee awareness programs, and continual monitoring of security controls, the organization strives to protect the confidentiality, integrity, and availability of information assets.

The organization has achieved certification to ISO/IEC 27001:2022 and remains committed to complying with the standard's requirements while continually enhancing its information security posture to meet evolving business and security challenges.

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Roche
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tata class edge
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NetClaimsNow
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APTARA
bal raksha bharat

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